Support
Help with your account, access and privacy.
Trainer
On the SERAC web app.
- I forgot my password
- Reset password
- I haven't received my verification email
- Resend verification
- I want to delete my account
- In My profile → Cuenta → «Delete my account…», confirm with your password. It's deleted immediately.
Client (app)
In the SERAC iPhone app (in Spanish).
- I don't have the app yet
- How to install it
- I forgot my password
- On the login screen, tap «¿Has olvidado tu contraseña?» (Forgot your password?) and we'll email you a link to set a new one.
- I haven't received my verification email
- When you create your account we email you a verification link: open it and go back to the app to log in. If you can't find it, check your spam folder or tap «Reenviar email» (Resend email) in the app.
- I want to delete my account
- In Perfil → Ajustes → «Eliminar cuenta» (Profile → Settings → Delete account). It's deleted instantly and can't be undone.